Windows 7.0 Support Windows
Mitchell 1 now has answers for customers using or
considering using Windows 7. Mitchell 1 customers can call 888.724.6742 or
Contact Us. Solutions will vary by product.
Access Vintage Repair Information Q. I switched from desktop DVD to web (OD5.com/SK5.com) recently; can I access the Vintage (1982 & prior) information directly from my shop management software? A. It can not be accessed during re ...
Clearing Stored Password If it should become necessary to clear a stored password for ondemand5.com (or shopkey5.com) from a PC, use one of the attached 2 page documents (Word or pdf formats) and follow the instructions.
Repair Printing Margins Fix When printing estimates from OnDemand5, the left margin of the estimate is not printed. Is there a print settings dialog where I can set margins?1. Open Internet Explorer, go to File, Page Setup ...
Change Print Size In OD5.com/SK5.com While you're in Internet Explorer, do you have the Size icon up on your toolbar? (below)Click on that to make your adjustment to font size, then re-open OD5.com or SK5.com. 1) If you don't have th ...
Which Ports Are Used by OD5.com/SK5.com? Ports needed to use Ondemand5.com are 80, 8080, 8088, and 443.
If you cannot gain access to the full site through any of the regular troubleshooting methods have the user clear their proxy (ser ...
Unable to View diagrams; SVG Viewer Won't Open Verify the SVG viewer is installed.
Check for popup blocker programs preventing the SVG window from opening. Norton Pop-up blocker is the most common problem see How to disable Pop-up blo ...
SVG Diagram Printing Problem Certain SVG diagrams have a height and width that is not the standard 8.5 by 11 that the program expects. Program will simulate a zoomed condition when asked to print.
Additional Examples ...
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